I’m going to throw a quite common scenario at you. You’re at your office in North America, and you’re about to go on your yearly vacation to see all the severed whale wieners you can imagine. You set your “out of office” notification on your email, informing anybody who may try to contact you that you’ll be away, but there’s an alternate person who can help them out. Same with your voicemail. Now, your customers can still get what they [...]