Customer Service

Things I Love About South Africa, Post 2- Things That Happen Only in SA

A while ago I made a commitment that the next ten posts would focus only on the things I love about South Africa. In the meantime, I’ve had several entertaining experiences I could write about, but they wouldn’t fit my current theme, so they’ll have to wait (and there are a couple of doozies, trust me!). One of the things about South Africa that I still can’t get used to is their specific style of customer service. And by that […]

Fun With Credit Card Fraud and South African Banks

Credit card fraud is always a pain in the backside. But credit card fraud in SOUTH AFRICA really turns things up a few notches. Let me give you a bit of a spoiler alert: if it happens to you, you’re pretty much the female lion. Prologue- 4:15am It finally happened. While I’ve done my best to combat the bad reputation South Africa has when it comes to crime, I’m sorry to say I was hit recently. I should point out, however, […]

Character Building in South Africa- Registering as a Taxpayer

I’ve been on vacation in Canada for the last little while, which kind of spoiled me, I guess, cause I ALMOST forgot how to be mind-numbingly patient. And if you know anything about South Africa, you’ll know that it will bring anybody who holds things like efficiency dear to their knees. You can beg, plead, and make deals with God all you want, but you won’t be able to get things done as quickly as you think. And such was […]

Hey Vodacom, PLEASE Stop Dropping My Calls!

You know what I love about cell phones? You can use them to talk to other people. That’s kind of the whole point. OK, I know they’re also for surfing the web, navigating, and surprising women with pictures of your naughty bits (guys, here’s a helpful tip – no woman has EVER thought “Today’s been a good day. But you know what I could really go for right now? An unsolicited picture of Johnny’s wonder weasel”). But the MAIN reason […]